Shipping & Cancellation
Sunnah Labs Shipping Policy
At Sunnah Labs, we are committed to providing you with a seamless shopping experience. Our shipping policy outlines the details of how we handle the shipment of your orders to ensure your satisfaction.
1. Order Processing and Shipping Times
We strive to process and ship your order as swiftly as possible. In most cases, we aim to ship orders within 24 hours of receiving them during regular business days (Monday through Friday). However, please note that shipping times may vary under unusual circumstances, such as high order volumes, holidays, or unforeseen logistical challenges. We appreciate your understanding during such situations.
2. Shipping Methods and Fees
We offer a range of shipping options to accommodate your needs. The available shipping methods and associated fees will be displayed during the checkout process. Please choose the option that best suits your requirements.
3. Shipping Destinations
Sunnah Labs ships products PAN India. We are proud to deliver our products to customers across the nation, ensuring that you can access our quality supplements and nutritional products wherever you are located within India.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number will allow you to monitor the progress of your shipment and estimate the delivery date.
5. Cancellation Policy
We understand that circumstances may change, and you may need to cancel your order. To ensure a smooth cancellation process, please take note of the following:
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Cancellation Timing: You can request the cancellation of your order, but it must be done before your order is shipped. Once your order has been shipped, it cannot be canceled.
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Cancellation Process: To cancel your order, please contact our customer support team as soon as possible. You can reach them through our contact page or the provided customer support email and phone number. Please provide your order number and the reason for cancellation in your communication.
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Refunds: If your order is successfully canceled before shipping, we will process a refund to your original payment method. Please allow a few business days for the refund to reflect in your account.
6. Contact Us
If you have any questions or concerns regarding our shipping or cancellation policy, please don't hesitate to contact us. Our customer support team is available to assist you and provide the necessary guidance.
Thank you for choosing Sunnah Labs for your nutritional needs. We appreciate your trust in our products and services, and we are committed to delivering the best possible experience to you.